With Support at Home (previously called 'Home Care Packages'), you pay a share of the price of each service. That share is called a contribution. It depends on the type of service and on your income and assets. The government pays the rest.
Contribution rates
An income and assets assessment decides which row applies to you. Select any underlined term to see what it means.
Share of a service's price that you pay, by type of service
Each example uses a made-up price for one service to show what the rates mean in dollars. Providers set their own prices, so what you are charged will differ.
Typical example
A full pensioner receiving Support at Home
Someone on the full Age Pension whose income and assets have been assessed. They pay the lowest contribution rates.
Illustration only. Price the provider charges for one service: $100.00. This is not a real price.
Contribution towards one clinical support service
$0.00
Contribution towards one independence service
$5.00
Contribution towards one everyday living service
$17.50
Contribution towards one personal care service
$0.00
Typical example
A part pensioner receiving Support at Home
Someone on a part pension. Services Australia sets their exact rates from their income and assets, so the guide can only show the range those rates fall in.
Illustration only. Price the provider charges for one service: $100.00. This is not a real price.
Contribution towards one clinical support service
$0.00
Contribution towards one independence service
$5.00 to $50.00
Contribution towards one everyday living service
$17.50 to $80.00
Contribution towards one personal care service
$0.00
Less common case
Someone who has not given their financial details
Someone who has not given Services Australia their income and assets details. They are charged the maximum rates until they do.
Illustration only. Price the provider charges for one service: $100.00. This is not a real price.
Services such as nursing, occupational therapy, podiatry and help with showering or dressing. The government pays the full price, so there is no contribution.
A concession card from Services Australia that gives cheaper medical costs. It is for people of Age Pension age who are not getting an income support payment from Centrelink or the Department of Veterans' Affairs and who meet an income test, among other conditions.
The share of a service's price that the person receiving care pays. The government pays the rest to the provider. The share depends on the type of service and on the person's income and assets.
An assessment of a person's income and assets that decides how much they pay and how much the government pays. Services Australia does it for most people. The Department of Veterans' Affairs does it for people who receive a means tested payment from that department.
Services such as remedial massage, respite care, transport and support to attend appointments. The person receiving care makes a moderate contribution.
The most a person can be asked to contribute over their lifetime. It is combined with the non-clinical care contribution in residential aged care, and is indexed on 20 March and 20 September each year.
A protection for people who were receiving, or approved for, a Home Care Package on or before 12 September 2024. They pay no more under Support at Home than they were assessed to pay before, and an earlier, lower lifetime cap applies to them.
Help with showering, dressing and non-clinical continence management. From 1 October 2026 it counts as a clinical support, so there is no contribution when it is approved in the support plan and funding is available.
A government program that funds care and support in a person's own home. The person receiving care gets a budget based on their assessed care needs, made up of government funding and their own contributions.